Recognising organisations for their HR competence and professionalism.


The HR Quality Mark is a standard, developed by FHRD, that recognises organisations for their effective HR practices.


There is an increasingly greater need for measuring, monitoring,  tracking and understanding how well people are being managed and developed. The HR Quality Mark will give organisations the following:

  • Internal Recognition
  • External Recognition
  • Enhance Employer Brand
  • More attractive to new talent
  • HR Content areas evaluation
  • HR Quality Mark event to promote the certified organisations
  • Sense of achievement for the internal HR team
  • Motivates the HR team to strive for excellence
  • A report identifying strengths and areas for improvement.


The aim of the HR Quality Mark is to recognise organisations that place HR at the centre of their business through the implementation of various policies and strategies which include the following:

  • HR Policies and Practices
  • Recruitment, Selection and Talent Management
  • Compensation, Benefits and Total Rewards
  • Employment and Industrial Relations
  • Performance Management
  • HR Information Systems
  • People Training and Development

The Quality Mark is not a competition between organisations but encourages all organisations, irrelevant of size and sector, to assess their HR practices. This means that there are no restrictions or rankings on how many organisations can achieve this award, as long as the HR criteria set by FHRD are reached. The Quality Mark serves as a process to guide organisations on how to improve their HR practices.

1. Eligibility

To be eligible to apply for the HR Quality Mark, organisations must have at least 10 full-time employees registered with Jobsplus. Applicants must be fully compliant with all the statutory obligations. The organisation and its people must show they follow ethical standards in their line of business.

2. Application

In order to apply for the HR Quality Mark, interested organisations are to complete an online application form, as well as pay the HRQM application fee and the respective FHRD Membership fee for the current year.

3. Vetting of Application

FHRD will acknowledge applications received and then verify each application for eligibility.

4. Review Process

FHRD will appoint two evaluators for each application. These evaluators will visit the organisation and subsequently compile a technical report and submit it to FHRD. The report will include recommendations for improvement.

Successful organisations will be awarded the HR Quality Mark Certification based on a marking system tied to a set of questions relating to the seven content areas, with a pass mark of 75% in each content area.

5. Success

An HR Quality Mark award ceremony will take place after every intake to celebrate those successful organisations deserving of this award. A memento for the HR Quality Mark will be given to each successful organisation during the award ceremony.

Join Over 20 Organisations that achieved the HR Quality Mark

Obtain the HR Quality Mark Standard, developed by FHRD, that recognises organisations for their effective HR Practices.


HR Quality Mark Achievers – Testimonials