Conflict is a fact of life in the workplace, whether in a small or medium enterprise or in a large corporate enterprise. The challenge for business leaders is to anticipate and manage conflict effectively to minimise the impact on business performance, including productivity and finances.
This joint FHRD and Prospect seminar will explore the factors which contribute to workplace conflict, as well as allowing delegates to learn about and discuss practical approaches to dealing with conflict scenarios.
This three-hour session will be interactive in nature, with some input and sharing of models and frameworks for conflict management, as well as stating the business case for business leaders to manage conflict effectively. Lunch will be followe