Conflict is inevitable. It is part of everyday life. In our organisations, we see conflict between individuals and between teams.
If we calculated the amount of time, energy, and resources wasted on unresolved conflicts in the workplace, we would be staggered. We would need to include:
- Productivity losses due to poor morale;
- Gossip at the water cooler;
- Distractions, absenteeism;
- Employee attrition;
- Stress related medical conditions;
- Employee compensation;
- Violence; and
Besides the costs associated with destroyed relationships, and the emotional impact on everyone involved, we have to factor in the impact of the reputational damage that the organization will suffer when the dispute becomes public knowledge.
It is the inability of managers and employees to effectively deal with conflict in the workplace that result in the avoidable costs.
In this session, we will consider a viable and effective methodology for cutting the costs of conflict through an integrated approach to managing conflict constructively.
By the end of the session, we will understand how a well-designed integrated conflict management system can have a significant positive impact on the quality of life of its employees, the health of the organization and its bottom line.
This event is going to held on the 09th March, 2018 at FHRD's Training Centre at Tigne Point.
HR Fora events are exclusive events for individual and corporate members and are at no cost. For those interested in attending kindly email firstname.lastname@example.org or call 21313550.